24 Hours a Day Every Day of the Year

Victim Services of
Waterloo Region

Need help, or have questions about VSWR?

Contact Us

Victim Services of Waterloo Region provides immediate crisis intervention, emotional support and referrals to individuals affected by crime and tragic circumstances.

Office - Monday to Friday

(519) 585-2363

After Hours Phone

(519) 570-5143

Mailing Address

200 Maple Grove Rd.
P.O. Box 3070
Cambridge, ON N3H 5M1
Attn: Victim Services, North Division

Executive Director: Bruce Moffat

Chat with us

To further assist you during Covid, we have implemented a Chat service.  It’s safe and easy.  Just click on the button to start the chat.   

send an email

Please note: Emails are NOT monitored 24/7 and should not be used for emergencies.

For emergencies please CALL 911.

 Have a complaint? Visit our Complaints Procedure page.

North Location

45 Columbia St. E
Waterloo, ON
Days: Monday to Friday
Hours: 8:30 a.m. to 4:30 p.m.

Central Location

134 Frederick St
Kitchener, ON

Days: Monday to Friday
Hours: 8:30 a.m. to 4:30 p.m.

South Location

176 Hespeler Rd
Cambridge, ON

Days: Call for availability.
Hours: By appointment only